Business registration
What Does a CAC Application Query Mean?
A CAC query identifies an issue that must be resolved before an application can proceed. In the new iCRP, open the query history, correct the affected item and review the full preview before resubmitting.
What a CAC application query means
A query identifies information or evidence the CAC needs clarified before an application can proceed. It is not the same as a final rejection. Read the exact query text in your application account; a summary from a message thread may leave out the detail that matters.
Find the query and respond in the current iCRP
For a queried business name application, the CAC iCRP FAQ says to open the application’s Action menu, choose View Query History, then use Modify Application to make the correction and resubmit. Follow the route shown for your application type; some processes still receive manual review.
Before editing, save the query text, date and application reference. Identify the precise field or document mentioned. If the query concerns a name, use the name-substitution process the CAC specifies. If it concerns a proprietor detail, compare the submitted information with the proper supporting record.
Make one controlled correction
Correct only what the query asks you to address unless the portal or an adviser identifies a related inconsistency. Keep the original instruction and a short change note, then inspect the complete preview before sending it back. Do not start a second application or pay again simply because a query appeared; first check the official status and follow the instructions attached to that record.
If the portal remains unclear, send CAC support the application reference and exact error, but never send a password or one-time code.
Get the right support
Ask CredaBiz about business registration. Share the stage you reached and the outcome you need so the team can confirm the scope and current quote. A service provider cannot guarantee the regulator’s decision.
Sources and further reading
Official references and CredaBiz service information checked 5 November 2026. The instructions on your specific CAC record control.
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